Workforce Analytics Terms Glossary: Workforce Analytics Terms in 2024
A
Absenteeism
Absenteeism refers to the habitual or intentional absence from work without a valid reason.
Artificial Intelligence
Artificial Intelligence (AI) refers to the simulation of human intelligence in machines, enabling them to perform tasks and make decisions that would typically require human intelligence.
Attrition
Attrition, also known as employee churn, is the rate at which employees leave an organization over a specified period of time.
B
Benchmarking
Benchmarking is the process of comparing an organization's performance, practices, and processes to those of industry peers or best-in-class organizations to identify areas for improvement.
Big Data
Big Data refers to extremely large and complex datasets that cannot be easily managed, processed, or analyzed using traditional data processing techniques.
C
Candidate Experience
Candidate experience refers to the overall experience and perception that job candidates have during the recruitment and selection process.
Churn Rate
Churn Rate is a metric that measures the rate at which customers or employees leave or discontinue a relationship with a company.
Cloud Computing
Cloud Computing is the delivery of computing services, including servers, storage, databases, networking, and software, over the internet.
Compensation Analysis
Compensation Analysis involves evaluating and determining the competitiveness and fairness of an organization's compensation practices and packages.
Compensation And Benefits
Compensation and benefits refer to the financial and non-financial rewards provided to employees in exchange for their work and contribution.
Compensation Management
Compensation management is the strategic process of determining and administering the salaries, wages, and other financial rewards provided to employees.
Competency Framework
A Competency Framework is a set of interrelated competencies, skills, knowledge, and behaviors that define the expectations and requirements for successful performance in a specific role or job.
Cost Per Hire
Cost per Hire is a metric that estimates the average cost an organization incurs to hire a new employee, including recruitment, selection, and onboarding expenses.
D
Data Analysis
Data Analysis is the process of inspecting, cleaning, transforming, and modeling data in order to discover useful information, draw conclusions, and support decision-making.
Data Analyst
A Data Analyst is a professional who collects, analyzes, and interprets data to identify patterns, trends, and insights that can support decision-making.
Data Analytics
Data analytics is the process of examining large and varied data sets to uncover patterns, trends, and insights that can inform decision-making and drive organizational performance.
Data Dictionary
A Data Dictionary is a centralized repository of metadata, which provides definitions, explanations, and attributes of data elements in a database or system.
Data Engineer
A Data Engineer is a professional who designs, develops, and manages the systems and infrastructure required for data collection, storage, and processing.
Data Exploration
Data Exploration is the process of analyzing and examining data in order to discover patterns, relationships, and insights that can inform decision-making.
Data Governance
Data Governance refers to the overall management of the availability, usability, integrity, and security of data within an organization.
Data Governance Framework
A Data Governance Framework is a set of policies, procedures, and guidelines that define how data is managed, used, and protected within an organization.
Data Integration
Data Integration is the process of combining data from different sources and providing users with a unified view of the data for analysis and reporting purposes.
Data Mining
Data Mining is the process of discovering patterns, relationships, and insights from large datasets using statistical methods and algorithms.
Data Model
A Data Model is a conceptual representation of data structures, relationships, and rules that define the organization, integration, and manipulation of data within a system or database.
Data Privacy
Data Privacy is the protection of personal and sensitive information, ensuring that it is collected, stored, and used in compliance with relevant privacy regulations.
Data Quality
Data Quality refers to the accuracy, completeness, consistency, and reliability of data, which is essential for meaningful analysis and decision-making.
Data Scientist
A Data Scientist is a professional who uses scientific methods, algorithms, and analytical tools to extract knowledge and insights from data.
Data Security
Data Security refers to the protection of data from unauthorized access, use, disclosure, disruption, modification, or destruction, ensuring its integrity and confidentiality.
Data Visualization
Data visualization is the presentation of data in a visual format, such as charts, graphs, and infographics, to facilitate understanding and interpretation.
Data Warehouse
A Data Warehouse is a central repository of integrated data from various sources within an organization, used for reporting and analysis.
Data Warehouse Automation
Data Warehouse Automation (DWA) is the use of software frameworks and tools to expedite the design, construction, and maintenance of data warehouses.
Data-Driven Decision Making
Data-driven Decision Making is the practice of making informed decisions based on analysis of data, rather than relying solely on intuition or experience.
Demand Forecasting
Demand Forecasting is the process of estimating future workforce requirements based on anticipated business needs and growth.
Demographics
Demographics refers to statistical data relating to the population, such as age, gender, ethnicity, education level, and employment status.
Descriptive Analytics
Descriptive Analytics is the process of analyzing historical data to gain insights and understand patterns and trends.
Diversity And Inclusion
Diversity and inclusion refer to the practices and policies that promote a diverse workforce and create an inclusive work environment where all employees feel valued and respected.
E
Employee Absenteeism
Employee Absenteeism is the practice of employees regularly being absent or not showing up for work, which can result in reduced productivity and increased costs for an organization.
Employee Absenteeism Rate
Employee absenteeism rate is the percentage of scheduled work hours that employees are absent from work due to unplanned absences or leaves.
Employee Advocacy
Employee Advocacy is when employees actively support and promote their organization, acting as positive ambassadors and champions both internally and externally.
Employee Benefits
Employee Benefits refer to the additional perks and rewards provided by an organization to its employees, beyond their usual salary or wages, such as healthcare, retirement plans, and vacation time.
Employee Benefits Administration
Employee benefits administration is the process of managing and administering the various benefits and perks offered to employees, such as health insurance, retirement plans, and paid time off.
Employee Benefits Enrollment
Employee benefits enrollment is the process of allowing employees to choose and enroll in the benefits and perks offered by an organization.
Employee Competency
Employee competency refers to the knowledge, skills, abilities, and behaviors required to perform a specific job or role effectively.
Employee Data Privacy
Employee data privacy is the protection and confidentiality of personal and sensitive employee information collected and stored by an organization.
Employee Development
Employee development refers to the initiatives and activities aimed at enhancing the knowledge, skills, and abilities of employees to improve their performance and potential.
Employee Empowerment
Employee empowerment refers to the delegation of decision-making authority and responsibility to employees, giving them the freedom and autonomy to take actions, make choices, and contribute to the organizational goals.
Employee Engagement
Employee Engagement refers to the level of commitment, enthusiasm, and dedication that employees have towards their work, organization, and its goals.
Employee Feedback
Employee feedback is the information, opinions, and suggestions provided by employees regarding their experiences, perceptions, and ideas related to their work and the organization.
Employee Health And Safety
Employee health and safety refer to the practices, policies, and regulations aimed at protecting and promoting the physical and mental well-being of employees in the workplace.
Employee Lifecycle
Employee lifecycle refers to the various stages of an employee's journey within an organization, from recruitment and onboarding to development, performance management, and departure.
Employee Morale
Employee Morale refers to the overall satisfaction, happiness, and enthusiasm levels of employees in their work and towards their organization.
Employee Motivation
Employee motivation refers to the internal and external factors that stimulate, direct, and sustain an employee's efforts and behavior towards achieving organizational goals.
Employee Onboarding
Employee onboarding, also known as new employee orientation, is the process of integrating and assimilating new employees into an organization.
Employee Performance
Employee performance refers to the level of productivity, effectiveness, and contribution of an individual employee to the goals and objectives of an organization.
Employee Productivity
Employee productivity refers to the output and efficiency of employees in accomplishing tasks and achieving goals.
Employee Recognition
Employee recognition refers to the acknowledgement and appreciation of an employee's achievements, contributions, and efforts in the workplace.
Employee Relations
Employee relations refer to the management of the relationships, interactions, and communications between employees, managers, and the organization.
Employee Retention
Employee Retention refers to an organization's ability to retain its employees and minimize turnover, which is crucial for maintaining knowledge, skills, and continuity within the workforce.
Employee Satisfaction
Employee satisfaction refers to the level of contentment and fulfillment that employees experience in their work environment.
Employee Segmentation
Employee Segmentation involves categorizing or grouping employees based on their common characteristics, demographics, or performance levels for targeted HR strategies.
Employee Surveys
Employee surveys are structured questionnaires or feedback mechanisms used to gather employee opinions, perceptions, and feedback regarding various aspects of their work and the organization.
Employee Training And Development
Employee training and development refer to the initiatives and programs aimed at enhancing the knowledge, skills, and competencies of employees to improve their performance and growth potential.
Employee Turnover
Employee Turnover refers to the rate at which employees leave an organization and need to be replaced.
Employee Turnover Cost
Employee turnover cost refers to the financial and non-financial costs associated with replacing employees who leave an organization.
Employee Well-Being
Employee well-being refers to the physical, mental, and emotional health of employees.
Employee Wellness
Employee Wellness refers to initiatives and programs aimed at promoting and supporting the physical, mental, and emotional well-being of employees.
Etl
ETL stands for Extract, Transform, Load, which refers to the processes involved in extracting data from source systems, transforming it, and loading it into a target system or data warehouse.
Evidence-Based Hr
Evidence-based HR is the practice of making HR decisions and implementing HR strategies based on reliable, valid, and relevant data and evidence.
F
Flexible Work Arrangements
Flexible Work Arrangements refer to alternative work schedules or arrangements that allow employees to have greater control over when and where they work, such as remote work or flexible hours.
H
Hr Analytics
HR Analytics is the process of applying analytical methods to human resources data to gain insights and improve decision-making in HR strategies and processes.
Hr Analytics Tools
HR Analytics Tools are software solutions or platforms that facilitate the collection, analysis, and visualization of HR data for workforce analytics purposes.
Hr Dashboard
HR Dashboard is a visual tool that provides a snapshot of HR metrics and key workforce indicators to facilitate data-driven decision-making.
Hr Metrics
HR metrics are quantitative measures used to assess and track the performance and impact of HR programs, initiatives, and processes.
Human Capital
Human capital refers to the collective capabilities, knowledge, skills, and experience of individuals within an organization that contribute to its overall value and competitiveness.
J
Job Analysis
Job Analysis is the process of identifying and determining the tasks, responsibilities, and requirements of a job.
Job Satisfaction
Job satisfaction refers to the level of contentment and fulfillment that employees experience in their specific job roles.
Job Satisfaction Survey
Job Satisfaction Survey is a survey conducted to measure and assess the level of satisfaction employees have in their job and work environment.
K
Key Performance Drivers
Key performance drivers are the factors or variables that have the most significant impact on the achievement of desired outcomes and results.
Key Performance Indicators (Kpis)
Key Performance Indicators (KPIs) are measurable metrics that are used to assess the performance and progress of individuals, teams, and organizations towards their goals.
Key Talent
Key talent refers to the employees who possess critical skills, knowledge, and experience that are vital to the success of an organization.
Kpis
Key Performance Indicators (KPIs) are specific metrics that are used to evaluate the success and effectiveness of an organization in achieving its objectives.
L
Labor Costs
Labor costs refer to the expenses incurred by an organization in relation to employee salaries, wages, benefits, and other compensation.
Labor Market Analysis
Labor Market Analysis involves studying and evaluating the labor market to understand trends, supply and demand dynamics, and talent availability.
Leadership Development
Leadership Development is the process of enhancing the skills, abilities, and competencies of individuals in leadership roles to improve their performance and effectiveness.
Learning And Development
Learning and Development (L&D) is the process of acquiring knowledge, skills, and competencies through training, workshops, and other learning activities.
Learning Management System
A Learning Management System (LMS) is a software application used to deliver, manage, and track training and development programs within an organization.
M
Machine Learning
Machine Learning is a branch of artificial intelligence that focuses on enabling machines to learn from data and improve their performance without being explicitly programmed.
Metrics
Metrics are quantifiable measures used to track and assess various aspects of workforce performance, such as productivity, employee engagement, and turnover.
N
Natural Language Processing
Natural Language Processing (NLP) is a branch of AI that enables computers to understand, interpret, and generate human language in a way that is meaningful and relevant.
O
Onboarding
Onboarding is the process of integrating and orienting new employees into an organization to help them adjust, acclimate, and become productive.
Organizational Culture
Organizational culture refers to the shared values, beliefs, and behaviors that shape the social and psychological environment of an organization.
Organizational Effectiveness
Organizational effectiveness refers to an organization's ability to achieve its goals and objectives by making the best use of its available resources, capabilities, and systems.
Organizational Network Analysis (Ona)
Organizational Network Analysis (ONA) is the process of mapping and analyzing the formal and informal relationships, interactions, and communication patterns within an organization.
Organizational Performance
Organizational performance refers to the overall effectiveness, efficiency, and achievement of goals by an organization.
P
People Analytics
People analytics, also known as HR analytics, is the use of data and analytics techniques to understand and optimize human capital in an organization.
Performance Appraisal
Performance appraisal, also known as performance review or evaluation, is the formal assessment and feedback process used to evaluate an employee's performance against predefined goals and criteria.
Performance Improvement
Performance improvement refers to the efforts and initiatives aimed at enhancing the performance and effectiveness of individuals, teams, and organizations.
Performance Management
Performance management is the process of setting goals, providing feedback, and evaluating the performance of employees to ensure alignment with organizational objectives.
Performance Metrics
Performance metrics are quantitative measures used to assess and track the performance of individuals, teams, and organizations.
Performance Rating
Performance rating is the assessment or evaluation of an employee's performance against predefined criteria or standards.
Predictive Analytics
Predictive analytics is the use of historical data, statistical algorithms, and machine learning techniques to predict future outcomes and trends.
Prescriptive Analytics
Prescriptive Analytics involves using data and models to determine the best course of action or decision to optimize outcomes.
R
Recruitment
Recruitment is the process of attracting, sourcing, and selecting candidates to fill job vacancies within an organization.
Retention Rate
Retention rate is the percentage of employees who remain with an organization over a specified period of time.
Retention Strategies
Retention Strategies are proactive initiatives and actions implemented by an organization to reduce employee turnover and retain top talent.
Roi
ROI stands for Return on Investment, which measures the financial benefit or return generated as a result of an investment made.
S
Selection
Selection is the process of assessing and choosing the most qualified candidates from a pool of applicants for a job.
Skill Matrix
Skill Matrix is a visual tool or matrix that displays the skills and competencies possessed by employees within an organization.
Skills Gap
Skills gap refers to the difference between the skills and capabilities required by an organization and the skills possessed by its employees.
Sourcing
Sourcing is the process of identifying and attracting potential job candidates through various channels, such as job boards, social media, or employee referrals.
Success Metrics
Success Metrics are specific measures used to evaluate the success or effectiveness of initiatives, programs, or projects within an organization.
Succession Management
Succession Management is the process of identifying and developing internal talent to fill key leadership positions in an organization.
Succession Planning
Succession planning is the process of identifying and developing internal employees with the potential to fill key leadership positions in an organization.
T
Talent Acquisition
Talent Acquisition refers to the strategic process of attracting, sourcing, and selecting top talent to meet an organization's current and future workforce needs.
Talent Analytics
Talent Analytics is a subset of Workforce Analytics that focuses specifically on analyzing and managing talent within an organization.
Talent Management
Talent management refers to the strategic process of attracting, developing, and retaining talented individuals to meet current and future organizational needs.
Time To Fill
Time to Fill is a metric used to measure the average amount of time it takes for a job vacancy to be filled, from the time it is approved to the time the new employee starts working.
Time-To-Fill
Time-to-Fill is the average amount of time it takes to fill a job vacancy from the moment it is opened to the moment a candidate is hired.
Training Needs Analysis
Training Needs Analysis is the systematic process of identifying and assessing the training needs of employees to bridge performance gaps and enhance skills.
Turnover Rate
Turnover rate is the percentage of employees who leave an organization over a specified period of time.
W
Workforce Agility
Workforce agility refers to the ability of an organization to quickly adapt, respond, and align its workforce to changing business needs and market dynamics.
Workforce Analysis
Workforce Analysis involves examining and interpreting HR data and metrics to gain insights, support decision-making, and drive organizational strategies.
Workforce Analytics
Workforce Analytics is the process of analyzing data related to employees to gain insights and make data-driven decisions to improve workforce management and performance.
Workforce Analytics Software
Workforce Analytics Software is a technology solution that allows organizations to collect, analyze, and visualize data related to their workforce.
Workforce Development
Workforce Development refers to initiatives and activities aimed at enhancing the skills, knowledge, and capabilities of an organization's employees.
Workforce Diversity
Workforce Diversity refers to the presence of employees from different backgrounds, demographics, and characteristics within an organization.
Workforce Forecasting
Workforce forecasting is the process of estimating the future workforce requirements and capabilities of an organization based on business projections and strategic goals.
Workforce Optimization
Workforce optimization is the strategic process of maximizing the productivity, efficiency, and effectiveness of the workforce to achieve organizational goals.
Workforce Planning
Workforce planning is the strategic process of aligning an organization's workforce with its business goals and objectives.
Workforce Planning Models
Workforce Planning Models are quantitative or qualitative frameworks used to guide and support the strategic planning of an organization's workforce.
Workforce Productivity
Workforce Productivity is the measure of output or value generated by employees in relation to the resources and time invested.
Workforce Segmentation
Workforce segmentation is the process of dividing the workforce into distinct groups based on relevant characteristics or criteria.
Workforce Segmentation Analysis
Workforce Segmentation Analysis involves analyzing and interpreting data related to different workforce segments to optimize HR strategies and decision-making.
Workforce Utilization
Workforce Utilization is the extent to which an organization is able to use its workforce efficiently and effectively to meet its objectives.